A hybris software, uma empresa da SAP e provedora de comércio de rápido crescimento global, anuncia hoje que foi indicada líder no Quadrante mágico do Gartner para Comércio Digital (publicado em 29 de setembro). Seguindo o crescimento contínuo e a força do seu posicionamento no mercado e comércio em 2014, a hybris continua a construir uma rápida transformação do mercado de comércio digital.
De acordo com o Gartner: “continuamos a ver um crescimento forte no comércio digital com as organizações investindo em melhorar a experiência do cliente e estender a infraestrutura exigida para a criação de novos designs de negócios digitais”, o relatório continua “até 2018, organizações que investiram totalmente em todos os tipos de personalizações online irão ultrapassar as companhias que não fizeram mais que 30%”.
“Customers are digitally connected, socially networked and better informed than ever before. As businesses sell more products in a digital format they enable their customers to interact in a relevant and contextual way, regardless of channel or device,” said Ariel Luedi, CEO of hybris software. “We are delighted with the position we have been given in this latest report by Gartner, and feel that it validates our position as being at the forefront in innovation and best practice with both B2B and B2C models.”
The Leaders quadrant contains technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to see what’s going to happen next. These providers lead the market in e-commerce by consistently demonstrating their understanding of emerging technologies, such as personalization and mobile; by understanding globalization and emerging vertical industries beyond retail; by providing a single platform to address B2B, B2C and B2B2C digital commerce requirements; and by supporting multiple delivery models as per customer requirements. These technology providers offer products that cover core e-commerce capabilities as well as innovative capabilities, and they are consistently on clients’ “longlists” and shortlists of e-commerce evaluations. Leaders have a record of winning these accounts and delivering customer satisfaction, strong support and professional services, leading to the implementation of successful e-commerce sites.